More Fixes and Updates

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The WRMD team has been working as diligently as we can to make sure WRMD is fully functional. We wanted to touch on several fixes that we recently implemented and discuss some issues that have come up.

Recent Fixes

  1. The List Patient’s screen is loading much faster.
  2. We have added the “Save your Changes” Prompt back. This means you can not leave a page unless you save your data. There seemed to be several occasions where data was missing. When we researched it in the background it appeared to have never been saved to begin with. We, hope this prompt will fix the “missing data” issue.
  3. The feature that would not allow you to access a record because someone else was accessing it has been fixed.
  4. The Prescription Units will default to the most common used.
  5. Calculators are fixed.
  6. Date Picker… We are continuing to see if we can create a manual way to add a date as well as pick a date. This has been very complicated and thank you for you patience.
  7. The Search Rescuer Tab under the Add New Patient screen has been fixed, there was an issue with the new Permissions.
  8. There is no longer a Shortcut Extension, however we have added a permanent “Map to Address Found” to Quick Links.

Other notes

  1. Federal Report: The Nature of Injury section is filled in by the Diagnosis field, which is what we were told by the Feds to do. However Section C. “Reported Injuries/Mortalities” wants the “Cause/Nature of Injury”. This will autofill the Circumstances of Admission and the Diagnosis.
  2. Species Reconciliation: when a patient is added to the database and the Common Name is not chosen from the drop down list, the database will try to guess what you meant. If it can not figure it out it will remain an unidentified species. During this update the database attempted to reconcile many of these patients that were not identified, so you may have had a slight change in your report numbers since this update reconciled many species. If you find something funky please let us know and we will fix it.

Still to work on

  1. Shortcuts Extension: this extension included the Map to where the patient was found and the quick link to print record.
  2. Search Lab Values
  3. The ability to combine Rechecks and Medications in one report.

Update Fixes

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Thank you everybody for being forth coming with the issues that are popping up. I want to let everybody know what we have fixed so far.

  1. Attachments are now uploading and printing.
  2. “Forgot my Password” is now working.
  3. Exports now have data in them.
  4. The “Treatment Log” should be saved by clicking “Create New Treatment Log” and can also be saved by clicking “Update Patient” at the bottom of the screen.
  5. Pagination in List View allows you to skip to the end.
  6. Prescriptions are not making everything a Controlled Substance on the List of Prescriptions.
  7. You can now have the “Search Rescuers Tab” default on the “Create New Patient” page.
  8. With the new Date Picker there are some differences. You may notice that when recording the “Date Admitted” different then “Now” you have to click out of the box to move on. This is because there is a good chance that if you are creating a new patient at a later time, the time admitted will not be the same time as “Now”, so the box can’t automatically retract. If you press enter on this screen, that signifies you want to submit the whole page. We will research if there is any way we can improve.
  9. “Autocomplete” has had an attitude adjustment and is working better.

Other new features we didn’t tell you about

  1. For Autocomplete there is a new feature. In “Settings” under “Autocomplete” the default is set to allow for multiple Autocompletes or you can change it to just allow for one. For Example in “Reason for Admission” you can select Hit Window, Cat Caught – or – for “City Found” you can have it so that you can only select one.
  2. We have created a new feature called Authorizations. Within “Settings” if you have access, you will see an “Authorizations” link. We have defaulted these features to certain “Roles”. You can now change the Authorizations of the entire Role or you can change an Individuals “Authorizations” by going to “Users and Staff” and clicking on the “Edit” icon associated with that persons name.

We are still working on some of the more complicated issue that have come up. Thank you again and Happy New Year!!!


What Browser are you Using?

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Thank you for everybody’s patience with the new update. It appears that a few users are still struggling to access their records.

We have run many tests and experiments and for the most part everything is working. If you are one of those that is still having major issues, it is probably because you have an old or obsolete Browser.

If you are using Internet Explorer you need to update to either Google Chrome or Firefox. Microsoft no longer supports Internet Explorer and has not updated it to allow for new software and never will.

If you are using rather old versions of any other browsers, now is the time to update it. Some of our new features can only run on the updated browser systems.

If you update your browser and still have issue please send us a message or email me at [email protected]

Thank you!


Updates for 2018

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First off, it is important to understand that very little in the foreground of WRMD has actually changed. Most of the updates are in the background and nothing has been removed.

Every few years WRMD requires an update. Technology changes so quickly and new features become available to us. However, at some point we can’t add new features until we implement an update. Once updated we are able to create new features.

For this update the entire background code has been cleaned up. This will mean that overall, WRMD will be more efficient and easier for us to maintain. This allows us to make changes and create new features more easily.

We have put a lot of effort into improving the user experience. WRMD will be quicker due to the fact that we have added more servers, that are themselves, far more up to date. Many minor quarks and bugs have also been dealt with.

Before we list the new updates we want to thank all of the generous individuals and organizations that have made recent donations to WRMD.  We are committed to keeping WRMD free to use however, it isn’t free to us. Each of these updates takes a lot of time and resources on our part, so we greatly appreciate any financial contributions you are capable of making. Thank you all for sticking with us on this amazing journey!

What this Update Includes

  1. There is a new extension called “Daily Exams”. This extension is modeled off of the “Initial Exam” page, but it can be used to record exams throughout the patient’s recovery. It will save each exam separately and there is no limit to the number of exams you can record. Like all other extensions, whatever is recorded here will be filtered into the “Treatment Log”.
  2. A New “Transported by Field” will be in the “Intake” box, which is found in the “Create New Patient” screen. This allows contact information to be recorded about the transporter, if it is different then the Rescuer.
  3. On the “Create New Patient” screen, an option has been added at the bottom of the page that can prompt an immediate batch update. For example if you get in 10 ducklings, you can choose to batch update their Age and any other information that may be the same.
  4. All of the date fields have a new Date Picker. We took a long time deciding on this new Date Picker, we hope it works well for you. The best thing about this Date Picker is that you can choose an icon with a circle and checkmark that will record “NOW”. However if there is already a date in that field “NOW” will not work. 
  5. The pagination on the List Records screen is quicker and it doesn’t have to reload each time.
  6. Banding and Morphometrics can be exported in a format that can be imported into Bandit 4.0. Auxiliary band information has been added as well.
  7. In combine people, it will show you a list of all the matches, not just the first 10.
  8. We added in the “Initial Exam” an option for Mucous Membrane Texture as well as Mucous Membrane Color.
  9. The Header info has been re-designed and simplified: Settings, Change Accounts, Sign Out, Support/ Tutorials and Donate to WRMD is now under the Name of the user, on the top right of the screen as seen below.
  10. There are many other small changes that would take too long to list here, so we’ll just sum them up by saying they are all meant to make WRMD simpler and faster for you.

Once this update is completed and successful, we have a few new features we plan to create. Some examples: being able to Batch update and Search Lab Values, Batch update prescriptions, Pre-set some prescription values and the ability to filter prescriptions into the Recheck report. There are many more we have lined up.

Thank you for your patience and support. We know many of these features are long-awaited and we do try to work through these request as fast as we can. If at any point you notice a bug, or something not working quite right please let us know ASAP. While we run 1000’s of tests, we are far from perfect.

Happy New Year!!!


WRMD Unavailable on Dec 25 and 4pm PST

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This is just a reminder that on December 25th at 4pm PST (12:00am UTC) WRMD will be unavailable while receiving an upgrade. We are planing for a two hour downtime but also hoping to make WRMD available again as soon as possible so hopefully the disruption won’t be that bad.

A blog post will follow with the details of the upgrade but to give you a summary of the changes right now; very little will appear to have changed, a few things are being added, we are moving onto new servers and things will get a whole lot faster.

In order to receive these upgrades you don’t have to do anything. 🙂
(Although we do greatly appreciate donations!)

Happy Holidays!


The 2017 New Update is Coming!!!

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This has been a very busy year for WRMD! During the last 12 months we have attended 7 events where WRMD was represented. We got to travel to 5 states and had the pleasure of visiting over a dozen organizations, most using WRMD and some not using WRMD. Never in our wildest dreams did we think our little database project would travel around the globe and be used by nearly 400 organizations in 46 US states and 11 countries!!!

Who do you Love?:

We appreciate all of the support and gratitude we receive from our dedicated wildlife rehabilitation community. It makes us so happy to know that WRMD has made a positive impact on your organizations. If anybody would like to add to our testimonials page we would happily post it during the new year. Just email me at [email protected] (Yes, I finally have an easy email address). If you email me a testimonial by Feb 1, 2018, you will be entered in a raffle to win a free Med, Large or X-Large WRMD teeshirt, or a Sergio Lub Wild Neighbors bracelet.

Annual Report Reminder:

This is the time of year most organizations are beginning to think about state and or federal reports. Please let us know if there is something not right with your report so we can fix it ASAP, and hopefully not at the last minute.

IMPORTANT: If your species are not coming up correctly on your reports, it is likely because you have species whose common names have been entered incorrectly, which categorizes them as “unidentified”. If you do a full search and export your patients class, order and family, you will be able to see all patients in your database that are unidentified.

2017 Update Release on Dec 25 (SERVER WILL BE DOWN):

We have been working all year on a very big update. This update has most of the additional suggestions and features that we have accumulated over the year. With this update we are also updating our servers, which should help in WRMD’s  overall speed and performance. After this update is released PLEASE feel free to contact us if something is not working as it should. With all updates not everything will be 100% perfect, but we have made sure that all reporting is as perfect as we can get it.

****IMPORTANT:  On December 25th WRMD will be down all day! Please plan to have no access to WRMD this day. Hopefully, you can take a much needed day off from data entry. On Dec 26th there will be a new and improved WRMD to use. ****

In the next Blog post we will outline all of the updates and new features we’ve  added to WRMD.

Thank you and have a good holiday season!!!


Resiliency in the Face of Disaster

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Hi all,

This year Devin and I (Rachel) went to the Florida Wildlife Rehabilitation Conference just 10 days after hurricane Irma wrecked havoc on Florida. It was beautiful to see that even after such devastation the group still came together, supported each other and had their conference. It was a beautiful thing to see. Now in my home town, I am seeing the same thing happen.

As you may know by now, Northern California is experiencing a devastating series of fires. The Tubbs Fire, Atlas Fire, Sulfur Fire, Redwood Complex Fire, Pocket Fire, Nuns Fire…. The list goes on. It is my home turf and several of my family and friends have been affected and lost homes. Devin and I are however, safe for now. We may be surround on all sides, but our little valley seems to be okay this year. We just wanted everybody to know we are safe, vigilant and okay.

In the midst of this terrible tragedy our surrounding Wildlife Rehabilitation organizations have been helping each other out, sharing, switching and transporting patients. We are part of such a compassionate, caring, and wonderful community.

After hurricane Harvey, Irma and Maria it almost gives you hope, despite all of our differences, we can join together and help each other out. Especially our awesome worldwide Wildlife Rehabilitation Community.


The Power of Appreciation

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It is mid-August! Hopefully there is light at the other end of the tunnel for most. During season we lay low. The last thing a wildlife rehabilitator needs in the middle of season is more stuff thrown at them. We understand.

However, this year we were taking a trip to New Mexico for other reasons. Now, when we travel anywhere, for any reason, it usually becomes a WRMD trip as well. We contacted 4 organizations in New Mexico that have accounts with us to see if they were able to take time in July, yes July, to quickly “haha” meet with us.

All 4 of the brave organizations agreed. So, in mid-July we visited:

Wildlife Rescue Inc, of New Mexico and Hawks Aloft joined our meeting with Wildlife Rescue Inc, as they work together a lot. We visited for a few hours and they had some really good questions as well as some very good suggestions, some of which will be implemented in the New Update (ETA in Oct.).

We also visited On a Wing and a Prayer, a small one woman operation working her tail off. Then we ended the trip visiting New Mexico Wildlife Center.

We would like to thank all these organizations and the people who welcomed us in and helped coordinate our visit (Cecilia, Jim, Mikal and Melissa), mid-season, for a chance to discuss what is working well with WRMD, what has been challenging, and where could we improve the user experience.

This is how we operate. This is how we develop and grow. This is how we can keep our finger on the pulse of wildlife rehabilitation. It is exhausting and a lot of work. However, every time we travel and visit our users we are rewarded ten fold with new ideas, suggestions and even sometimes praise, which is very nice…

I have to suggest to everybody, if you are a wildlife rehabilitator and you are traveling, find the organizations near you, call them up and try to visit. You will learn more then you can imagine and it continues to strengthen our community and the feeling that we are not doing this alone. We all do it a little different and we all do our best with what we have. Give appreciation to one another, we all are sacrificing parts of our lives to this crazy thing we do.


In the Heat of the Summer

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Happy July to everybody. Hopefully by now patient loads have peaked and the beautiful light of autumn is just around the corner. We know that this is just about the most difficult time of year for most rehabbers. So, let me apologize immensely for the upsets in WRMD service.

It is not at all our intention to have issues in the middle of summer, we know how this can effect the daily routine. What appears to be happening right now, at the very peak of season, is an overwhelming amount of activity within WRMD. When this happens little ugly gremlins, that were not issues before, pop their heads up. There is so much traffic that certain functions get clogged up in the system and they can’t seem to clear themselves up.

As soon as we know there is an issue we go in and try to find the clog and fix it. Sometimes this takes a little time to fix. Every few years we also have to upgrade our severs, so this year we are likely to do it again. This will allow for more space and speed.

Thank you for your patience. We would also like to thank those individuals that notice an issue right away and contact us directly. That is a big help!


Server Issues

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Some of you may have experienced some difficulties connecting with WRMD yesterday. We are incredibly sorry for the inconvenience. Apparently there was something going on with the servers. These are the offsite data nodes that host WRMD. We actually have 3 of them to try and keep things fast and efficient. If even one of these goes down, then things will slow down quite a bit.

We will be monitoring this all day and plan to upgrade our servers in the near future as well.

Again, we are really sorry. We know how much you rely on the system working to do your work and it is our goal to never have it interrupted. However sometimes it is completely out of our control.

Thank you for everything you do. You are all Hero’s!