Thank you for everybody’s patience with the new update. It appears that a few users are still struggling to access their records.
We have run many tests and experiments and for the most part everything is working. If you are one of those that is still having major issues, it is probably because you have an old or obsolete Browser.
If you are using Internet Explorer you need to update to either Google Chrome or Firefox. Microsoft no longer supports Internet Explorer and has not updated it to allow for new software and never will.
If you are using rather old versions of any other browsers, now is the time to update it. Some of our new features can only run on the updated browser systems.
If you update your browser and still have issue please send us a message or email me at [email protected]